Varidan Managed IT Services is happy to announce a new service; Mobile Device Management. MDM is being offered to our iPhone, iPad and Android customers in order to support and facilitate daily IT needs with these devices.

Users are becoming increasingly mobile and with the proliferation of ever more powerful mobile devices, critical business data is being dragged along with them. Organisations are increasingly finding their users accessing e-mail, files and applications on smartphones and tablets, requiring them to extend robust IT systems management policies to mobile devices.

Keeping track of, protecting and updating mobile devices requires visibility into wide-reaching cellular networks that are off-limits to most administrators, but the reality exists. As users continue to access business data and applications on their mobile devices, organisations will need to find a way to manage those devices for business continuity, accessibility and security reasons.

FEATURES

Audit and Inventory
Audit and Inventory is a core benefit of Kaseya’s IT Automation Framework and with the inclusion of mobile management, IT professionals will now have and even wider view of remote managed devices.

• Single integrated UI for viewing and searching inventory
• Detailed device information available for drill-down
• Detailed application information available for drill-down
• Updated device information on request
• Convenient management reports

Profile Management
Profile Management allows administrators to standardise and deploy connectivity, security and application settings over a mobile network and thus remove manual configuration procedures while increasing user productivity.

• Wi-Fi Network connectivity
• Email configuration including Exchange, Gmail, POP and IMAP
• Security settings including pin required, maximum failed attempts and strong passwords
• Kaseya Server check-in settings including time interval, geo-tracking and Wi-Fi only
• Activate or Inactivate factory default options and applications
• Assign profiles to one or many mobile devices over a mobile network

Backup and Restore
Business continuity plays a vital role across any enterprise to ensure minimum downtime and maximum productivity. Mobile Management includes the ability to remotely backup key user data to a central repository with automated restore options.

• Backing up contacts
• Restoring contact data

Geo Location Tracking
A key benefit to managing mobile devices is the ability to leverage the GPS positioning capabilities inherent within the device. Whether locating due to theft, or loss, or to navigating the user to the nearest mobile support center, Location Tracking provides administrators the ability to act proactively on behalf of their mobile users.

• Historical device location tracking
• On demand location query
• Map-based interface

Loss or Theft Handling
Loss or theft of mobile devices is a common issue across the entire spectrum of users. Waiting for someone to answer the phone in the hope of it being returned may not be an option. In addition, critical business information may be compromised as a result of the loss. Mobile Management has the unique ability to perform a series of operations to ensure maximum data protection while also providing the ability to locate and retrieve.

• Wipe
• Make phone unusable (lock phone)
• Report phone location
• Alert and create ticket when lost phone checks in
• Sound alarm tone

If you would like this service implemented to increase your mobile capabilities, or if you have any queries regarding mobile management please don’t hesitate to call us.

Author: Adam Sheridan