Perfect for any business where IT is critical. This all-inclusive, unlimited service plan becomes very cost-effective as it removes the hidden costs of IT ownership. The fixed monthly cost keeps you completely within budget.
Includes complete Event Log Monitoring (errors investigated and resolved), Drive Space Monitoring, Backup Monitoring, and UPS Monitoring (enabled if available). Provides regular Server and Computer Maintenance.
Unlimited Phone Advice on a range of IT solutions, Unlimited Remote Support, and Unlimited Onsite Support (issues resolved by technician call-out). Note: Installation and Project Services are separate hourly charges.
Comprehensive Microsoft Patch Management, Anti-Virus Software Management, Anti-Spam Software Management, Firewall Management, VPN Management, and User Accounts Management.
Monthly Service Level Reports (all completed service requests), Monthly Maintenance Reports (infrastructure health report), and Asset Reports provided on request.
Designed for businesses that want proactive preventative maintenance, unlimited phone and remote support, and access to our high level of customer service and experienced technicians — but who are not yet ready to move to the Gold Package.
Complete Event Log Monitoring (errors investigated and resolved), Drive Space Monitoring, Backup Monitoring, and UPS Monitoring (enabled if available). Provides regular Server and Computer Maintenance.
Unlimited Phone Advice on a range of IT solutions and Unlimited Remote Support. Note: Onsite Support call-outs and Installation/Project Services carry standard hourly charges.
Full Microsoft Patch Management, Anti-Virus Software Management, Anti-Spam Software Management, Firewall Management, VPN Management, and User Accounts Management.
Quarterly Service Level Reports, Quarterly Maintenance Reports, and Asset Reports provided on request.
Vendor Management
We act as intermediary across your key suppliers, handling communication and passing vital information straight through to them on your behalf.
Virtual Private Server (On-premises and Cloud)
The right cloud infrastructure solution for businesses with limited budgets that cannot afford the initial capital cost of server hardware, or highly mobile teams needing on-demand access.
Dedicated • Virtual Processors • RAM • HDD • Backup Services • High-availability • Redundancy
Event Log Monitoring (errors investigated and resolved), Drive Space Monitoring, Backup Monitoring, UPS Monitoring, and Server Performance maintenance.
Server Management and Phone Support are included as standard. Project Services outside of BAU are charged based on Scope.
Microsoft Patch Management, Anti-Virus Software Management (if purchased), Anti-Spam Software Management, Firewall Management, SSL/HTTP VPN access, and User Accounts Management.
Technology solutions that keep your business secure, connected and moving forward.
Technology solutions that keep your business secure, connected and moving forward.
